kaya Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering is prohibited. kaya operates only in supported jurisdictions where local law permits gaming and sports betting. This page explains where we operate, who can use kaya, and what your responsibilities are as a user. It's important you read this before creating an account, because access to kaya depends on your location and local regulations.

Users are responsible for verifying that access and use of kaya comply with the laws of their own jurisdiction. We cannot verify your location with complete certainty, so we rely on you to be honest about where you are. If you access kaya from a jurisdiction where it's prohibited, you do so at your own risk. We may close your account and withhold your balance if we discover you've violated this notice.

Our services are available in supported jurisdictions across Southeast Asia, including areas where users in Jakarta, Surabaya, Bandung, and Medan can access kaya legally. If you're unsure whether kaya is available where you are, contact our English-speaking support team before signing up. We're transparent about our service area because compliance with local law is non-negotiable.

Service Availability and kaya Access

kaya is available only in jurisdictions where we have determined that online gaming and sports betting are permitted under local law. We do not operate in jurisdictions where online wagering is prohibited, restricted, or requires a local license we do not hold. Our service area may change as laws change, and we reserve the right to restrict access from any jurisdiction at any time.

If you're accessing kaya from a supported jurisdiction, you can create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and use our platform. If you're accessing from a jurisdiction where kaya is not available, you cannot legally use our services. We use geolocation tools to detect access from restricted areas, but these tools are not perfect. If you circumvent our restrictions, you're breaking the law in your jurisdiction and violating our terms.

Your jurisdiction, your responsibility

We cannot determine your exact location with certainty. You are responsible for knowing whether kaya is legal where you are and for complying with local law.

Account Eligibility and kaya Registration

To use kaya, you must be an adult under the law of your jurisdiction. You must not be a resident of a jurisdiction where online gaming is prohibited. You must not be on any sanctions list or subject to legal restrictions that prevent you from using online gaming platforms. You must provide accurate information during account registration and KYC verification.

When you create an account on kaya, you're confirming that you meet these eligibility requirements. You're also confirming that you've read this jurisdiction notice and that you understand kaya is available only where local law permits. If any of these conditions are not true, you cannot use kaya.

We verify your identity during KYC to confirm you're who you claim to be and that you're not on a sanctions list. If we discover you've provided false information or that you're accessing kaya from a restricted jurisdiction, we may close your account immediately and withhold your balance pending investigation.

Your Legal Responsibility on kaya

kaya is not licensed or regulated in every jurisdiction. We operate in supported jurisdictions only. If you use kaya in a jurisdiction where it's prohibited, you are breaking the law in that jurisdiction. kaya is not responsible for your legal consequences. You alone are responsible for verifying that access and use comply with your jurisdiction's laws.

We cannot provide legal advice about whether kaya is legal where you are. If you're unsure, consult a lawyer in your jurisdiction before using kaya. Our support team can tell you where kaya is available, but we cannot advise you on local law. The decision to use kaya is yours, and the legal responsibility is yours.

Important: If you use kaya in a jurisdiction where it's prohibited and face legal consequences, kaya cannot help you. You are solely responsible for your compliance with local law.

Data, Privacy, and Cross-Border Processing

When you use kaya, your data may be processed in countries outside your home jurisdiction. Our servers may be located outside your country, and your information may be transferred across borders for processing, storage, and backup. We encrypt your data in transit and at rest, but you should be aware that data protection laws vary by country. For details on how we handle your data, see our Privacy Policy

By using kaya, you consent to your data being processed internationally. If you're not comfortable with this, you should not use kaya. We comply with applicable data-protection laws in all jurisdictions where we operate, but we cannot guarantee the same level of protection as your home country may provide.

Changes to Service Availability

We may restrict or terminate service in any jurisdiction at any time, with or without notice. We may do this if local law changes, if we receive legal notice, or if we determine that continued operation in a jurisdiction is not feasible. If we restrict service in your jurisdiction, you will no longer be able to access kaya. Any balance in your account will be subject to our withdrawal policy at that time.

We may also update this jurisdiction notice at any time. Your continued use of kaya after an update means you accept the new terms. If you disagree with a change, you can close your account and request a withdrawal.

Contact for Legal Inquiries

If you have questions about whether kaya is available in your jurisdiction, or if you have legal questions about our service, contact our support team. Our English-speaking team can provide information about our service area and can direct you to appropriate resources. We cannot provide legal advice, but we can clarify where kaya operates and what our policies are.

For formal legal inquiries, requests for information from government agencies, or other official matters, contact our legal team through our support channels. We take legal compliance seriously and will respond to official requests according to applicable law.

Summary: Your Jurisdiction, Your Responsibility

kaya operates in supported jurisdictions only. We do not offer our services where online wagering is prohibited. You are responsible for verifying that access and use comply with your jurisdiction's law. If you use kaya in a jurisdiction where it's prohibited, you are breaking the law, and kaya is not responsible for your consequences.

If you're in a supported jurisdiction—such as areas where users in Jakarta, Surabaya, Bandung, or Medan can legally access kaya—you can create an account, verify your identity, and deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. If you're unsure whether kaya is available where you are, ask our support team before signing up. We're here to help you understand our service area and our policies.